LEADERS CREATE IT...AND NEED OTHERS TO UNTANGLE IT
Heading into the weekends I begin
thinking about my blog, The
'R' in Saturday; http://jcnsaturday.blogspot.com
Last Friday,
while on this quest, and as is often the case, I pulled one of my old standards
off the book shelf, one that I likely picked up for 25 cents at a garage sale; Success with Words, A guide to the
American Language (Reader's
Digest, 1983). A long list of academicians collaborated with its compilations.
"Rigamarole"
(also; rigmarole) is the word that caught my attention. It's a word that
'boomers' heard their parents and grandparents use. Somewhat in context it
simply carries the connotation of "all that extra stuff." Success with Words used an undated quote from a New York
Times editorial of the time that supposedly read;
"The blunt fact is that a foreign government on American
shores is preying on American citizens. And notwithstanding the niceties of
diplomatic immunity, and extraterritoriality and rigamarole, the response should
be equally blunt." (Emphasis, mine)
Some may
wonder for a moment, as I did, if that wasn't actually written within the last
week but be reminded the quote is pre-1983 and I have no idea what the issue of
that day happened to be.
Even so, I
was fascinated, but had a difficult time incorporating it for use for my
Saturday post. The next morning, my wife, in a typical and jovial morning mood,
used the word in a most interesting way. I hadn't shared my research from the
day before but, a bit astonished, I told her that I had just spent some time on
that word the day before. So now you know how it got into my thought process
and made its way here.
The word has
a rich history of its own and while it originally meant and was used
differently from what it is, if at all, today, according to the contributors of
our source material, "Eventually, in the 18th century, the expression
surfaced...meaning a lot of meaningless talk...later also, a sequence of
pointless activities."
LEADERS AND THE RIGAMAROLE THEY CREATE
It hasn't been my experience to meet business
leaders that intentionally set out to create a bunch of rigamarole, but inadvertently
they do. Or, they allow it to come into being and don't recognize it until it
has gripped their company. More often than not, they may sense it is thwarting certain
initiatives but are unable to identify it for what it is. In reality, rigamarole is the unintended consequence of not
paying attention while the foundation of it was laid and built upon.
Large company leaders seem to be plagued by this
condition to a greater degree than their smaller brethren, and yet it can be
far more devastating to a small to mid-market company.
CLEARING AWAY THE RIGAMAROLE
This isn't anything new or earth-shattering and
for many decades consultants and efficiency experts have been working with
executives and C-level management teams to cut through the rigamarole. Some of the
problem, though, is that a good deal of what is already out there under the
guise of best practice and clear thinking becomes nothing more than a bunch of rigamarole as well.
It is here that my experience leaves me and you
with just three pieces of advice, 1.) If something isn't working quite the way
you envisioned it to, you've probably got a problem with rigamarole, 2.) If you sense
that could be the case, find an outside source to engage with about your
concern, [could be a Share-group member, trusted business peer nearby] but
without that extra set of eyes and ears you won't get the unvarnished truth as to
what it is, and 3.) Understand that whatever rigamarole you have created, or allowed to exist,
it can be cleared up in short order once you admit it.
Your Direct Reports probably already know what
it is, may have even contributed to it, dislike it as much as you suspect and
will be more than willing to participate in the eradication of it. There really
is no excuse for it.
Jim Naleid is a Life-long Entrepreneur, Change-Agent and Thought Leader,
Managing Director of Naleid & Associates and Regional
TEC (“The Executive Committee”) Chair leading a group of executives to become
Better Leaders, Making Better Decisions with Better Results. http://www.linkedin.com/in/jimnaleid
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